Refund Policy

Effective date: January 1, 2024

At CronWatcher.io, we stand behind our service and want you to be completely satisfied. This Refund Policy outlines our commitment to providing unconditional refunds when needed.

1. Unconditional Refund Promise

We offer unconditional, no-questions-asked refunds for our cron job monitoring service. If you're not satisfied with CronWatcher.io for any reason, we will provide a full refund.

2. Refund Eligibility
  • All Subscriptions: Both monthly and yearly subscriptions are eligible for refunds
  • Any Time: Request a refund at any point during your subscription period
  • Any Reason: No specific reason required - your satisfaction is our priority
  • All Payment Methods: Refunds are available regardless of how you paid
3. How to Request a Refund
  1. Contact our support team at support@cronwatcher.io
  2. Include your account email and mention that you'd like a refund
  3. Our team will process your request promptly
  4. You'll receive confirmation once the refund has been initiated
4. Refund Processing
  • Processing Time: Refunds are typically processed within 1-2 business days
  • Payment Method: Refunds are issued to your original payment method
  • Bank Processing: It may take 3-10 business days for the refund to appear in your account, depending on your bank
  • Confirmation: You'll receive email confirmation when the refund is processed
5. Partial Refunds

For annual subscriptions, we can also provide prorated refunds based on unused service time. This is calculated from the date of your refund request to the end of your billing period.

6. Service Access After Refund

Once a refund is processed, your access to CronWatcher.io will be terminated. Your monitoring data will be retained for 30 days in case you decide to re-subscribe, after which it will be permanently deleted.

7. Pricing Changes

Please note that subscription prices may change at any time. However, existing subscribers will be notified in advance of any price changes, and you always have the option to request a refund before the new pricing takes effect.

8. Re-subscription

You're welcome to re-subscribe to CronWatcher.io at any time after receiving a refund. Your previous account data (if still within the 30-day retention period) can be restored upon request.

9. Multiple Refunds

While we offer unconditional refunds, we reserve the right to review accounts with multiple refund requests to prevent abuse of this policy. However, legitimate refund requests will always be honored.

10. Contact Information

For any questions about refunds or to request a refund, please contact us:

11. Policy Updates

This refund policy may be updated from time to time. Any changes will be communicated to active subscribers, and the updated policy will apply to future transactions. Current subscribers will be grandfathered under the policy terms that were active when they subscribed.

We're committed to your satisfaction and success with CronWatcher.io. If you have any concerns or need assistance, please don't hesitate to reach out to our support team.